After years of service at Knotch, I’ve noticed one key factor that keeps us going: our investment in our people.
And I’m lucky to be part of forging the people experience at Knotch from attracting talent to valuing them internally.
We learn from our people every day, and we look to our leaders for guidance in scaling our team and our operating practices. What I love about Knotch though is the faith our leaders put in their teams. I’ve seen employees get certified or trained, transfer departments, get promoted, or even leave when they’re ready.
We try to celebrate everyone for their contributions and for who they are. I’m grateful to be employed for a company where I and my peers are truly valued. It’s my responsibility to carry that message to our Knotchers around the world.
—Rob Gold, Talent Partner
It’s an exciting time to join the Knotch Engineering team. Since we’re a growing organization, anyone that joins would progress in their career along with us! Having such growth allows us to work on complex problems in product development and scale our platform for current and future growth. Our engineering landscape is a wide scope, from front-end, APIs, dev-ops, data integrations, data science/engineering, all hosted on AWS cloud and AWS products. When you join our engineering team, you’ll be working with a group of passionate, collaborative, open-minded, and hardworking individuals. We trust each other and hold one another accountable to deliver high quality products as one team. If you’re looking to make a real impact and work on trending technologies, then the Knotch Engineering team is the place to be.
– Sekhar Vajjhala, VP of Engineering
Knotch’s product team has one main job – make sure we are building the right product capabilities in the right order. That means understanding more than what our customers tell us they want the software to do; we also have to really understand the problems they are trying to solve.
I came to Knotch because I could see a team of great people with great leadership that had decided to not just be a player in a content category, but to establish and own a new category – content intelligence. In the product team we do that by creating and continuously improving our product process, and allowing our team to be bold and creative while still avoiding chaos.
Our team is looking for people with great analytical reasoning skills, excellent communication skills, and a desire to always take problems one level deeper. For example, If someone asks you to build a report, don’t ask them what the report should do – ask them what decisions they could make from using it.
– Brett Crossley, SVP of Product
At Knotch our marketing team moves fast! That’s because we are out front leading the charge to create a new category – Content Intelligence, and that’s what makes this one of the most exciting places you will ever work.
Everyone on our team brings a unique set of skills, and when they are all combined, we create marketing magic. Whether we are planning an event, running a webinar, delivering world-class content, briefing an analyst, or just brainstorming our next move, we are always looking for a new angle to help make Knotch successful. We are a team of doers scattered across the globe, and we believe there is no challenge we can’t overcome.
Knotch is growing fast, and our team provides the fuel to keep the growth engine humming. Building a category is fun and fulfilling, so if you think you have the energy, skill, and commitment to do something exciting, we’d love to hear from you.
—Ben Plummer, EVP of Marketing
At Knotch our sales organization is focused on building trust with our customers and partnering with them to achieve their desired business outcomes. We are building a team and culture rooted in performance, hustle, trust, positivity, and curiosity, and we want to be the destination for high performing sales professionals. If you are interested in leveraging your skills to help us build the Content Intelligence Platform category, come join us!
– Ben Smith, EVP of Revenue
At Knotch, the client is our main focus, and it’s my team’s mission to grow and expand our partnerships by establishing relationships with key client stakeholders. Account Directors also partner closely with Knotch Client Success Managers to identify client pains and align strategic business objectives with actionable insights from the Knotch platform. Our Account Directors manage multiple client relationships across some of the most recognized brands in the world, driving adoption of the Knotch platform, identifying and nurturing growth opportunities, and promoting content innovation as trusted advisors.
I believe our Account Directors are creative risk-takers who thrive when building relationships with executive stakeholders and internal teams. They’re capable of creating and driving strategic initiatives focused on client retention and growth, and I’m proud to manage such a driven team.
– Eli Grant, VP, Accounts
We have one single purpose: To help our customers succeed.
Our Customer Success team is dedicated solely to the success of our customers, from the initial setup process through the entire duration of the relationship. Our customers come in all shapes, size and maturity and each one deserves a personalized path of success. We meet our clients where they are, offering the right resource, at the right time, with the right skills, to drive the best outcome and the most value.
We are relentless with our data-driven approach and want our customers to feel as passionate about content intelligence insights as we do.
– Elke Wong, VP of Client Success
Knotch is the first place I have worked that truly checks all the boxes for me. Everyone has a voice here and change is actually welcomed. Anyone who has been a part of a startup knows that this mentality is essential for building a successful company. As the head of finance, I am challenged everyday to maximize the output of the pieces that we have in place while also planning for the future.
We face new problems everyday but there is an incredible support system here and everyone works collaboratively towards the best solution. We are united by a common vision and transparent in every aspect of our operations, which is so rare to find.
If you are looking to grow professionally, be tested everyday while working alongside one another in a truly inclusive environment, Knotch welcomes you with open arms.
– Jason Lee, VP of Finance